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Frequently Asked Questions

New Students

Bridge Students

Room Assignments

Current Students

General

New Students

I am a new student. What are my chances of receiving housing?

All incoming freshmen who pay the non-refundable $100 tuition deposit and the non-refundable $200 housing prepayment AND complete the housing application by May 1st are guaranteed on-campus housing. After May 1st, students are offered housing as space becomes available. Housing is offered to students in the order of the application complete date.

How do new students request housing?

Students apply for housing via the MyHousing/MyDining Portal on MyCharleston after paying the tuition deposit, housing prepayment, and housing application fee. More details can be found on the Apply for Housing page.

Should I wait until I receive information from other schools before I pay my tuition deposit, housing prepayment and apply?

No. Waiting lessens the chance of receiving your top preference. The sooner you complete your application, the higher in order you are. Please be aware, housing deposits for Incoming Freshmen are non-refundable.

Is there a certain residence hall for new students?

No. New students can live in any of our residence halls except 1 Warren Place, Historic Houses, and George Street Apartments, which are for upper-class students only.

Are there washer/dryer facilities?

Yes, free washing machines and dryers are located in all residence halls and designated houses. Laundry View allows residents to monitor the status of washers and dryers in connected laundry rooms through a web browser. Residents who live in a house that does not have washer/dryer facilities may go to one of the nearby residence halls to use the washer/dryer facilities.

How do I check-in/check-out my key for my room? 

During move-in weekend, you will be able to pick up your room keys from your assigned residence hall.  Your Cougar Card will be scanned to check you into the building.

At the end of the academic year or if you move out, you may return your room keys to the Housing office to avoid additional housing fees.  

How am I able to swipe into my residence hall for access?

Students are given access to their residence hall via their Cougar Card. All freshman residence halls have a front desk with a swipe verification system. Students will have access automatically when rooms are assigned and will swipe their card when entering the hall to verify their ability to access the hall. Lost or broken cards can be replaced at Cougar Card Services or by Public Safety after hours for a fee.

Bridge Students

For more information on the Charleston Bridge Program, visit the Bridge Program Frequently Asked Questions page.

How are Charleston Bridge room assignments made in the residence hall?

Charleston Bridge students will only be assigned roommates that are also participating in the Charleston Bridge program. Charleston Bridge students will be assigned to Berry, Buist, Craig, College Lodge or Liberty residence halls. A request for a roommate not participating in Charleston Bridge will not be approved during the fall semester. View residence hall information and rates.

I’m a Bridge Student, do I have to have a meal plan?

Students must also purchase a Freshman Resident Meal Plan to use at the on-campus dining locations.

I’m a Bridge Student, can I be roommates with whoever I want?

Bridge students must room with other Bridge students in the allotted residence halls. Campus Housing will make room assignments to be released in early June. Room changes will only be allowed into other Bridge-specific rooms with Bridge student roommates

I’m a Bridge Student, do I have to live on campus?

Yes, the Charleston Bridge Program is a residential program that that requires students to live on-campus and purchase a Freshman Resident Meal Plan

Room Assignments

How are room assignments made?

Housing assignments are made in application completion order. The earlier you complete your housing application, the better chance you have at receiving your top preferences. Building requests are not guaranteed, but will be considered based on the date you complete your housing application.

Roommate requests are not guaranteed, but will be considered when assigning housing.

Is there a deadline for me to complete my application?

YES! In order to be guaranteed a space on campus (not building) the student must pay the housing prepayment AND complete the housing application by May 1.  After May 1, students are assigned on space available basis in order of applications received.

Can I request to share a room with someone that I know?

Yes. We will do our best to honor your roommate requests; however we cannot guarantee them. Students wishing to be roommates must request each other in the applications. We do not hold applications to wait for a specific roommate request.

When will I receive my housing assignment?

Applicants will begin receiving their room assignments in June and on an on-going basis thereafter. Room assignments and roommate/suitemate information can be viewed via the MyHousing/MyDining portal in MyCharleston within the housing application.  

What does it mean to be assigned to a "suite"?

It means that you have been assigned to a living unit that has a common room with two, three, or four bedrooms in the unit, and a shared bathroom(s).

What if I receive an assignment, but change my mind about attending the College of Charleston?

Immediately cancel your housing application.  Please use the following steps to cancel the application:

  • Log into your MyCharleston account
  • Click on the MyHousing/Dining icon (top right)
  • Choose APPLICATION at the top of the page
  • Select 2017-2018 Housing Application and click Continue
  • Click on the Cancellation Page link in the top right corner
  • Choose your reason for cancellation from the drop down menu
  • Click on the Cancel Application button at the bottom of the page


The Office of Campus Housing will be notified automatically after your application is cancelled. (Note: Notifying the Admissions Office does not constitute notice to Campus Housing). Policies concerning a refund of prepayment/fees can be found in your contract. Unless you are released from the terms of the contract, once you are enrolled at the College of Charleston you are liable for the full housing fee even if you do not occupy the space.


Current Students

I am a returning student, how do I sign up for housing

Returning student will be able to select your own room within the housing portal during an assigned time for the following academic year.  Returning students will not be assigned to rooms by the Campus Housing Office.  Check the Apply for Housing page for more details.

What if I want to change rooms?

Submit a room change request via the MyHousing/MyDining portal. Upon receipt, Campus Housing will contact each student with options.

What do I do if I want to cancel my contract?

The Housing contract is a binding agreement for both the fall and spring semesters. If you decide to live off-campus or not to attend the College PRIOR to moving in, you must cancel your housing application via MyCharleson using the MyHousing/Dining tab.  If you decide to live off campus AFTER move in, please fill out the housing cancellation form in the Campus Housing Office.  Cancellation penalties will apply.  Returning students must notify our office by March 31st in order to receive a prepayment refund. The application fee is not refundable for any reason. Please see the detailed contract cancellation information listed in your housing contract.

What if a maintenance problem occurs?

For non-emergency services, the student should submit a work order form online through the Work Order Online System via the MyHousing Portal in MyCharleston. The maintenance team assigned to the building will then handle the request on a priority basis. For emergency needs, the resident should contact the front desk of their building immediately.

What furniture is provided for me as a student living on-campus?

At the College of Charleston, two or three students normally share a room. Extra-long twin loftable beds are provided in most cases. Closets or wardrobes, chest of drawers, desks, desk chairs, and other furnishings are provided and shared. In 1 Warren Place and George Street Apartments, full size beds are provided.

How do I get a meal plan?

Meal Plans can be selected within the housing application. You may select a meal plan using the MyHousing/Dining tab, then selecting the Commuter link.  You can contact Campus Dining Services at 843.953.5539 for more information about meal plans. Meal plans are required for all freshmen living on campus.

What do I do if I lose my key?

During business hours, stop by the Campus Housing office to request to a new key.  If a temporary key is needed while locks are being changed, you can check-out a temporary key from Public Safety. Replacement keys are $65 each, replacement fobs are $15 each.

I am a graduating senior, but the halls close before graduation… what do I do?

Graduating seniors will receive notification from the Campus Housing office if they are able to remain in their assigned housing until the day after graduation or if they will be relocated to a different area of campus.  Seniors who choose not to use this option may check out of the residence hall on the assigned move out date for the semester.

How are room inspections done?

Room inspections are done electronically through the housing portal, called Room Inspections.  Once you have checked into the building and your Cougar Card has been scanned, your inspection form will be available for you to fill out.  Please note any damaged or broken items on the form so you will not be charged at check-out.

General

What are the alternatives to living on-campus?

Many apartment possibilities exist in the Charleston area. Price, quality, and location vary greatly depending on individual needs.

Will I have to move off-campus after my freshman year?

No. An allotted number of spaces are given to returning students. Current resident students may secure housing in February for the following academic year.

Is there any housing for married or graduate students?

Presently we do not provide housing for married or graduate students.

If I have a physical disability which requires special housing, what should I do?

Submit your housing application, then contact the Center for Disability Services.  We will work with you to find a situation which will best accommodate your needs.

What is IPTV?

IPTV (Stream2) is a new alternative to traditional cable TV. This service is called Stream2. Stream2 can be viewed on web browsers, iPhones, iPads, Android phones, Android tablets, and AppleTV through AirPlay mirroring. Stream2 can also be viewed on a digital television with built-in HDMI using an Amazon Fire TV or an Amazon Fire Stick device, which can be purchased online or at various retail locations. Please note that students will not be able to connect to Stream2 on televisions that do not have built-in HDMI. More information can be found on the amenities page.

What about mail? Parking on-campus?

For answers to these questions, please contact:

For information about other services, please see our Auxiliary Services page.